Your information should be treated with care.

1. Who we are and what this policy covers

HSR Technologies is a web-development business based in Zirakpur, Punjab, India. This policy applies to information received through hsrtech.com, related pages operated by HSR Technologies and direct project enquiries that begin through this website.

It does not control the privacy practices of websites or services operated by other organisations, even when we link to them.

2. Information we may receive

Information you choose to provide

When you contact us or prepare an enquiry through the website, you may provide your name, work email, company or agency, website address, preferred timeline, service requirement and project details.

When you submit the enquiry form, the information is sent to our team by email and a copy is stored in the website’s database so we can follow up. The form is protected by Google reCAPTCHA and by Akismet, which check submissions for spam; use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Information in correspondence

If you continue a conversation by email or another agreed communication channel, we receive the information contained in those messages and any files you choose to share.

Technical information

The website’s hosting and security infrastructure may create standard technical logs. These can include an IP address, browser or device information, requested pages, timestamps and error or security events. Such information is generally used to operate, protect and diagnose the website.

3. How we use information

We may use information to:

• respond to enquiries and understand the requested work;
• prepare estimates, proposals or project recommendations;
• deliver and support agreed services;
• maintain business correspondence and project records;
• protect the website and investigate technical or security problems;
• meet applicable accounting, contractual or legal obligations; and
• improve our services and website based on genuine enquiries and recurring needs.

We do not sell personal information or use enquiry details for unrelated advertising.

4. Cookies, analytics and external services

Cookies

The present website does not intentionally set advertising or behavioural-profiling cookies. If analytics, embedded media or other cookie-setting features are introduced later, this policy and any required visitor controls should be updated before those features are enabled.

Website hosting

Infrastructure providers may process technical request information to deliver pages, prevent abuse, diagnose failures and maintain service reliability.

Web fonts

The website may request font files from Google Fonts. When this happens, the visitor’s browser connects to Google’s servers and may share ordinary technical request information such as an IP address and browser details. This service is governed by Google’s own privacy terms.

External links

The website links to services such as LinkedIn and to Alok Jain’s separate website and online book. Opening an external link takes you to a service with its own privacy practices.

5. When information may be shared

Information may be shared only where reasonably necessary with:

• service providers supporting hosting, email, project delivery, accounting or security;
• professional advisers where advice is required;
• project collaborators who need the information to perform agreed work and are expected to protect it; or
• public authorities or other parties when disclosure is required by applicable law or necessary to protect legitimate rights and security.

We do not publish a client’s confidential project information, case study or testimonial without appropriate permission.

6. How long information is kept

We retain information only for as long as it remains reasonably necessary for the purpose for which it was received, for an active or potential business relationship, or to satisfy contractual, accounting, security and legal requirements.

Unsuccessful or inactive enquiries may be deleted when they are no longer useful, subject to any record-keeping requirement. Project records may need to be retained for longer because they document decisions, deliverables and commercial transactions.

7. Security

We use reasonable technical and organisational measures appropriate to a small professional-services business. These may include access restrictions, maintained software, secure hosting and limiting information to people who need it for an agreed purpose.

No internet transmission or storage system can be guaranteed to be completely secure. Please avoid sending passwords, payment-card information or highly sensitive personal information through a general project enquiry.

8. Your choices and requests

You may contact us to ask what personal information we hold about you, request correction of inaccurate information, request deletion where appropriate, or raise a concern about how information has been used.

Some information may need to be retained when required for contracts, accounting, security, dispute resolution or other legitimate obligations. We may need to verify your identity before responding to a request involving personal information.

9. Children’s information

The website and services are intended for businesses and professional clients. They are not designed to collect personal information from children. If you believe a child has provided personal information through this website, please contact us so the situation can be reviewed.

10. International processing

Website, email and project-service providers may operate infrastructure in more than one country. As a result, technical and enquiry information may be processed outside the visitor’s location. We select services based on business need and expect providers to maintain appropriate protections for the information they process.

11. Changes to this policy

This policy may be updated when the website, enquiry process, service providers or applicable requirements change. The latest version will remain available on this page with its updated date.